As customer support and satisfaction are ivy-Baron’s highest priorities, ivy-Baron’s Technical Support staff is composed of experiences professionals committed to provide you the best and faster support as possible. To reach that goal, ivy-Baron provides a wide range of support services includes . . .
- On Line Support By Phone
- E-mail Support
- On-site support
ivy-Baron phone support is available at normal business hours: 9a.m to 6p.m, Monday to Friday. When you call, you should be at your computer and have the appropriate product documentation at hand.
In order to use all the benefit of Internet technology, we provide e-mail assistance: support@ivy-Baron.com available 24 hours a day and 7 days a week. We are committed to answer e-mail request in the next 2 hours.
If you prefer a direct contact, our technical staff would be pleased to visit you as soon as possible after your request. You can submit your on-site support request to your ivy-Baron sales representative or directly to ivy-Baron offices, which contact information is available in the contact section.